jt88's Privacy Policy — Your information is safe with us
jt88 ensures the highest level of privacy and security in the collection, storage, and use of personal information belonging to players in Bangladesh.
Introduction & Purpose of This Policy
jt88 is a secure and reliable online betting and casino platform committed to serving players in Bangladesh. This privacy policy describes how jt88 collects personal information from its users, the purposes for which that information is used, who it may be shared with, and how you can maintain control over your own information.
By using our platform, you are agreeing to the terms of this privacy policy. We ask that you read this policy in full, and if you have any questions, please contact our support team.
What Information We Collect
jt88 collects various types of information to operate its services smoothly and to provide users with the best possible experience. A detailed breakdown of the information collected is provided below:
2.1 Identity & Contact Information
During account registration, we collect the following information:
- Full name (in Bengali and English)
- Date of birth (for age verification — minimum 21 years)
- Valid government-issued ID details (national ID card or passport)
- Email address
- Mobile phone number
- Residential address
2.2 Financial Information
We collect payment-related information to process deposits and withdrawals. This includes mobile numbers for bKash, Nagad, and Rocket, and relevant bank account details for bank transfers. We do not store full card numbers or PINs/passwords.
2.3 Technical & Usage Information
When you use our platform, the following information may be collected automatically:
- IP address and device information
- Browser type and version
- Account login times and session information
- Game history and betting activity
- Information collected through cookies and similar tracking technologies
2.4 Communication Records
When you contact our support team via live chat or email, we keep a record of those conversations. This helps us improve our service quality and resolve your issues more quickly.
How We Use Your Information
jt88 uses collected information only for the specific purposes described below. We do not use your personal information unnecessarily or sell it to third parties under any circumstances.
3.1 Service Delivery & Operations
- Account creation, verification, and management
- Processing deposit and withdrawal transactions
- Awarding bonuses and rewards
- Operating game services
3.2 Security & Fraud Prevention
- Ensuring account security
- Detecting fraud, money laundering, and suspicious activity
- Ensuring age verification (minimum 21 years)
- Detecting multiple accounts
3.3 Legal Obligations
To comply with applicable laws and regulations, we maintain necessary records and may provide information in response to lawful requests from competent authorities.
3.4 Service Improvement & Communication
- Improving platform performance and user experience
- Resolving technical issues
- Sending important account-related notifications
- Providing a customized experience based on user preferences
Sharing Information with Third Parties
jt88 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following circumstances for service operations:
4.1 Payment Providers
Necessary financial information is shared with bKash, Nagad, Rocket, and related banks to process transactions. These institutions follow their own privacy policies.
4.2 Game Software Providers
Game providers including Pragmatic Play, JILI, PG Soft, and Spribe may receive limited and necessary information to deliver game services. This information is used solely for the purpose of operating games.
4.3 Legal & Regulatory Authorities
Under applicable laws in Bangladesh, providing information in response to court orders, lawful investigations, or requests from regulatory authorities is a legal obligation for us.
4.4 Technology & Cybersecurity Service Providers
We work with trusted technology partners to ensure the security and performance of the platform. They operate under strict confidentiality agreements and do not have the right to use your information independently.
Cookies & Tracking Technologies
jt88 uses cookies and similar tracking technologies to improve platform performance and personalize the user experience.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the platform, such as maintaining login sessions, keeping security features active, and remembering your preferred language and settings. They cannot be disabled.
5.2 Functional Cookies
These cookies remember your previous preferences and activity, making your next visit easier and more personalized.
5.3 Analytics Cookies
We collect anonymous statistics to understand which parts of the platform are used most and where improvements are needed. This information is not used to identify any specific individual.
Data Security Measures
jt88 has adopted industry-leading security measures to keep your personal and financial information secure.
6.1 Encryption Technology
All data exchanged between our platform and a user's device is protected by SSL (Secure Socket Layer) encryption. This ensures that no third party can read or alter your information.
6.2 Access Controls
Your personal information can only be accessed by staff members who need it to carry out their professional responsibilities. All access is logged and audited regularly.
6.3 Secure Data Storage
Your information is stored on secure servers and backed up regularly. Data centers are protected by both physical and digital security measures.
6.4 Security Reviews
Our security measures are reviewed and updated on a regular basis. Any security vulnerability identified is addressed immediately.
Your Rights & Options
As a registered user of jt88, you have the following rights over your own information:
7.1 Right to Access Your Information
You can request a copy of the information jt88 holds about you at any time. Send this request to [email protected].
7.2 Right to Correct Your Information
If any information in your account is incorrect or incomplete, you can request a correction. The correction will be completed after identity verification.
7.3 Right to Request Deletion
After closing your account, you may request deletion of information that is not subject to legal retention obligations. However, financial transaction records are retained for a defined period due to legal requirements.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional communications, you can opt out at any time by letting our support team know. However, essential account-related notifications cannot be turned off.
7.5 Right to Close Your Account
You can request to close your jt88 account at any time. Please withdraw any remaining balance before closing your account.
Data Retention Period
jt88 retains your personal information only for as long as necessary. The retention policy for different types of information is described below:
8.1 Active Account Information
All your information is retained for as long as your account is active. This information is used to provide services and ensure security.
8.2 Financial Transaction Records
Financial transaction records are retained for an extended period in compliance with legal obligations. This is necessary for financial auditing and fraud prevention.
8.3 After Account Closure
After account closure, personal information that is not subject to legal or regulatory retention obligations will be deleted or anonymized within a reasonable time.
International Data Transfers
Where necessary for service delivery, your information may be transferred to or stored on servers located in other countries. In such cases, jt88 ensures that:
- The recipient country or organization provides adequate privacy protection.
- Appropriate contractual safeguards are in place for the data transfer.
- Transferred data remains covered by the protections of this privacy policy.
- Your information is used only for the stated purposes.
For more details about international data transfers, contact us at [email protected].
Protection of Minors' Information
jt88 is a service for adults and is open only to those aged 21 or older. We do not knowingly collect personal information from minors.
Age verification is mandatory during the registration process. If a person creates an account by providing a false age, that account will be closed and the collected information will be deleted.
If you believe that a minor has registered on jt88, please notify us at [email protected].
Changes to the Privacy Policy
jt88 may update this privacy policy from time to time. Updates may be made due to changes in services, the introduction of new technology, or changes in legal requirements.
For significant changes, we will send a notification to your registered email address or clearly announce them on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
We recommend that you visit this page regularly and stay informed about new versions.
Contact Us — We're Here to Help
Get immediate assistance through our live chat for any questions or issues. Support is available in Bengali and English.
For any privacy-related requests or complaints, email us at: [email protected]
Send us an email to view, correct, or delete your information. The process will be completed after identity verification.